FAQ

Under the applicable policy, this FAQ gives a practical summary of ordering, shipping, returns, and payments. The full policy pages provide the controlling details.

What cards can I use, and are charges processed in USD?

Within the store policy framework, Payments are in USD. Eligible cards include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

How does the 30-day return and exchange period work?

For immediate reference, Yes. We offer a 30-day no-reason return and exchange period after delivery.

What processing and transit timing should I expect?

When more detail is useful, Processing takes 1–2 business days and standard transit normally takes 4–6 business days.

What types of products are offered?

In practical terms, the live catalog features the products shown in the store's current live catalog. Each product listing provides its applicable use, care, and safety information.

When may I ask to cancel an order?

In this summary, you may request cancellation before shipment. After shipment, the Refund Policy applies.

What is the delivery area, and how is standard shipping priced?

For a clearer overview, we ship only within the United States, and free standard shipping applies to every U.S. order.

How are return-shipping costs handled?

For a concise answer, the merchant pays return shipping for both no-reason returns and damaged, defective, incorrect, or other quality-issue returns by providing a prepaid return shipping label.

Is tracking supplied after my order ships?

For policy guidance, Yes. A tracking number is provided after every order ships.

Are any items ineligible for a change-of-mind return?

For customer reference, Custom-made goods, clearance items, gift cards, and opened intimate or hygiene-sensitive items are non-returnable, subject to applicable consumer protections.