Under the store payment process, checkout uses USD for product prices, order totals, and payment processing.
Security
Under this payment standard, checkout payment information is processed by Shopify and applicable payment providers using their security controls. We do not ask customers to send full card details by email.
About Credit/Debit Card
To keep billing expectations clear, we accept eligible credit and debit cards on the networks displayed at checkout, including Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. Available methods can depend on the card issuer and the secure checkout configuration.
Authorization and Charges
In relation to checkout and payment, your payment provider may authorize a card when the order is submitted. You confirm that the payment details are accurate and that you are authorized to use the selected method. For a clear payment record, Declined or unverifiable payments may delay or cancel an order.
Taxes, Cancellations, and Refunds
Within the checkout process, Taxes are collected as required by applicable law. An order may be cancelled before shipment. To clarify transaction terms, approved refunds are returned to the original payment method and normally appear in 5–10 business days after issuance, subject to financial-institution processing.
Merchant and Customer Care Information
For customer reference, Store name: Sun Bum
For eligible transactions, Contact email: Support@SunBma.shop
As a payment-processing standard, Phone: (956)218-6740
For payment transparency, Physical and return address: 311 27th St, Virginia Beach, VA 23451, US
As part of secure payment handling, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (Pacific/Honolulu).